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Privacy Policy
1. Introduction
1.1 - Cotton Candy respects your privacy. This Privacy Policy describes what information Cotton Candy collects about you during your visit to the Cotton Candy website and what Cotton Candy does with that information.
1.2 - Your visit to the Cotton Candy website is subject to this Privacy Policy and our Terms and Conditions. Thus, by using this website, you are consenting to Cotton Candy's collection, storage, and use of your information as set out in this Privacy Policy. If you would prefer that Cotton Candy not collect any information from you, please do not provide us with any such information. You must review this Privacy Policy carefully to make sure you understand our practices and procedures. If you have any questions or comments regarding this Privacy Policy, just ask.
1.3 - Cotton Candy may make changes to this Privacy Policy from time to time. If Cotton Candy changes this Privacy Policy, we will post the revised policy here. As Cotton Candy may make changes at any time without notifying you, Cotton Candy suggests that you periodically consult this Privacy Policy.
2. Information That Cotton Candy Collects
2.1 - Cotton Candy collects and stores personal information that you provide in order to interact and transact on the Cotton Candy website. Personal information means personally identifiable information, such as your name, mailing address, phone number, email address, Facebook account information, and other financial information.
2.2 - Cotton Candy also collects and stores non-personal information. Non-personal information includes your browser type, cookies, your internet service provider and its location, the URL of the previous website you visited, your operating system, your IP address, and the date and time you accessed the Cotton Candy website.
3. How and When Cotton Candy Collects Information
3.1 - If you communicate with Cotton Candy, Cotton Candy may collect and store any information that you provide to us in any such communication. This information may include, for instance, your username on the Cotton Candy website and your email address.
3.2 - Cotton Candy also collects personal information when you provide it in connection with a request for a product, service, or information. For example, if you create an account on the Cotton Candy website, Cotton Candy will collect your email address and a username that you create. If you order a t-shirt from Cotton Candy, Cotton Candy may collect your name, address, telephone number, credit card number and expiration date, and email address. If you sign up to receive a newsletter, Cotton Candy may collect your email address.
3.3 - Cotton Candy allows you to sign in to the Cotton Candy website using a Google or other social media account. These sign-on features may also enable you to create an account more easily by prepopulating Cotton Candy's registration form with the information you provided to the social networking site. Typically, the first time you use enable a social login, the site will inform you of the information that will be shared with Cotton Candy. Cotton Candy may use that information for purposes described in this Privacy Policy.
3.4 - Cotton Candy uses analytic and reporting technologies to record non-personal information. Cotton Candy may also use web beacons and cookies to collect your non-personal information. A cookie is a small file placed on the hard drive of your computer. A web beacon is an often-transparent graphic image, usually no larger than a 1x1 pixel that is placed on a web page or in an e-mail that is used to monitor the behavior of the user visiting the website or receiving the e-mail. Cookies and web beacons used by Cotton Candy are not linked to personal information.
4. Uses
4.1 - Cotton Candy primarily uses your personal information for processing, producing, and shipping the products that you order, and providing customer service and support. For example, if you sign up to receive Cotton Candy newsletters, Cotton Candy will use the email address you provide to send you the newsletters. Cotton Candy does not share your credit card or other account information with unaffiliated third parties unless you authorize us to do so, or if it is necessary to fulfill our responsibilities including, but not limited to, delivering a product or service that you order. Cotton Candy may need to share certain personal information with third party vendors for reasons such as manufacturing, printing, or logistics. The personal information is not provided to these vendors for marketing purposes.
4.2 - Cotton Candy primarily uses your non-personal information to help Cotton Candy better understand how Cotton Candy visitors use Cotton Candy's services and provide a better experience for our visitors.
4.3 - If you require help with Cotton Candy services, a Cotton Candy employee may ask you to confirm some of your private information, such as your name, delivery address, or other relevant identifying information. Cotton Candy will never email you directly and ask for these details unless you have requested help or support.
4.4 - Given that the Internet is a global environment, using the Internet to collect and process personal information frequently involves the transmission of data on an international basis. By providing Cotton Candy with your personal information, you acknowledge and agree that Cotton Candy may store your personal information and transfer it to and from our servers located in the United States and throughout the world.
5. Disclosure of Information to Third Parties
5.1 - Cotton Candy does not share, rent, or trade your personal information with third parties for their marketing purposes.
5.2 - Cotton Candy will disclose non-personal information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information. However, it cannot be used to identify you personally.
5.3 - Cotton Candy reserves the right to disclose information, including personal information, to third party governmental agencies or third parties in order to comply with applicable laws, regulations, legal processes or governmental requests (such as in order to comply with a subpoena or court order), to protect Cotton Candy's rights, or to prevent, protect against, or investigate illegal activity such as credit fraud.
5.4 - Cotton Candy contracts with several partners to help manage, monitor, and optimize Cotton Candy's business. For example, Cotton Candy uses a third party to process credit card payments. Cotton Candy also subcontracts with several shipping providers. Cotton Candy may also subcontract out production, fulfillment, analytics, reporting, and/or other operations. Accordingly, Cotton Candy may need to share personal information with these partners so that the partners can provide the services in question. Cotton Candy will use commercially reasonable efforts to prevent such partners from disclosing your personal information, except for the purpose of providing the services in question. Cotton Candy cannot guarantee that such partners will not disclose your personal information.
5.5 - Cotton Candy also uses third party vendors to display relevant ads for Cotton Candy at locations away from the Cotton Candy website on the Internet. These vendors may collect anonymous information about your visits to the Cotton Candy website, and your interaction with our products and services. These vendors may also use information about your visits to this and other websites to target advertisements for goods and services. Some of these vendors use cookies and/or web beacons to collect anonymous information and to display ads based on your previous visits to the Cotton Candy site.
5.6 - In the event Cotton Candy goes through a business transition, such as a merger, acquisition, or sale, your personal information will likely be among the assets transferred to a successor-in-interest. Cotton Candy reserves the right to transfer any personal and non-personal information to such successor-in-interest.
6. Children's Privacy
6.1 - The Cotton Candy website is intended for adults. Cotton Candy does not knowingly collect personal information from children under the age of 13. However, if the parent or guardian of a child under 13 believes that the child has provided us with personal information, the parent or guardian of that child should contact us if they want this information deleted from our files so that it is not in retrievable form. If Cotton Candy otherwise obtains knowledge that Cotton Candy has personally identifiable information about a child under 13 in retrievable form in our files, Cotton Candy will delete that information from our existing files so that it is not retrievable.
7. Security
7.1 - Cotton Candy endeavors to protect all personal Information collected through the Cotton Candy website in a safe, confidential, and secure manner.
7.2 - To this end, Cotton Candy uses Secure Sockets Layer (SSL), an advanced security protocol that protects your credit card information and promotes secure online ordering. SSL Internet connections are encrypted, and may protect credit card ordering information, including your name, address, and credit card number, so it cannot be read in transit.
7.3 - Cotton Candy also uses secure technology, privacy protection controls, and restrictions on employee access to safeguard your personal information.
8. Reviewing and Making Changes to Personal Information
8.1 - You can obtain a copy of and request that we correct errors in your personal information by contacting us. For your protection, you will be required to provide proof of your identity to obtain a copy of your personal information. If your personal information changes or if you no longer want to use Cotton Candy services, you may correct or update your personal information and/or your account through the account management screen. If you would like to deactivate your account, you can contact us to request deactivation.
9. Opting Out of Communications from Cotton Candy
9.1 - Cotton Candy wants to communicate with you via email only if you want to hear from us. When you purchase a t-shirt from Cotton Candy, Cotton Candy may from time to time send you email messages describing new products and offers. If, for any reason, you would no longer like to receive email messages from Cotton Candy, you can unsubscribe by clicking the Unsubscribe button at the bottom of one of those emails.
9.2 - Your privacy is important to us, and for this reason we will never share or sell your email address with any third parties for direct marketing purposes. Please note, if you decide not to receive marketing emails from Cotton Candy, you may still receive “Transactional” email messages regarding your order (i.e. order confirmation, shipping information, customer service notifications, etc.). If you have questions or concerns regarding this statement, please contact us at support@cotton-candy.shop.
10. Waiver of Liability
10.1 - Whenever we obtain your personal information, we use commercially reasonable efforts to protect it from unauthorized access or disclosure. Nevertheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Accordingly, Cotton Candy assumes no liability for any disclosure of data due to errors in transmission, unauthorized third-party access, or other acts of third parties, or acts or omissions beyond our reasonable control.
10.2 - The content that you store, post, or transmit on or through the Cotton Candy website, such as forum postings and t-shirt designs, may be accessed by other users, including people that you do not know. We are not responsible for the actions of others. Therefore, you should use care in communicating with other users and only disclose your personal information to other users that you know to be trustworthy. You should not assume that your content will be kept private.
11. Conclusion
If you have any other comments or queries about our privacy policy or the way we collect and use your information please contact us.